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Fast, professional support from the load balancer experts

Support you can count on, guaranteed.

We understand how important it is that your applications never fail – which is why our support is second to none. Our passionate networking experts are on hand to help 24 hours a day, 365 days a year, in your country and your time zone. Don’t believe us? Why not give us a try…?

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4.89 Average reviews
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275 Reviews

The support is fantastic! Great support prior to purchasing and it's still great. Quick fast replies and lots of updates to any question I ask.

- Lockheed Martin
Verified review

Fast and perfect answer, solved my problem within minutes. Very pleasant contact! Many thanks

- Vodafone
Verified review

Customer support always great and responsive.

- Estee Lauder
Verified review

The support teams turn around time is really awesome. Thanks Guys

- Fiserv
Verified review

Technicians are friendly and quick respond on support requests. Thank you all for the great help!

- RMIT University
Verified review

Customer support always great and responsive.

- Estee Lauder
Verified review

over

12,000

Deployments

Across

74

Countries

Average

22 Minute

Resolution

You just need someone who gives a damn

Honest

You need someone who tells you the truth and we'll do just that! We want to know that you have the right set up – not one that's just OK. And if we make a mistake, we'll admit it.

Expert

You can trust our engineers to help – not only with our products, but also with sound advice for your wider application and network infrastructure.

Response

Our response times are instant via online chat, email or phone. No need to search for maintenance contracts, an engineer is waiting to help, right now.

Passion

You want someone to take ownership of the problem and fix it fast. That's exactly what we do – because we love our work, and we actually care about yours too.

The response from Loadbalancer.org is always within the hour with the problem diagnosed almost straight away. Really impressive service.

Stephen Ridgway,

VPS Operations, Vodafone

Loadbalancer.org technicians have been helping me overcome a major issue, which was due to system legacy settings in our production environment. The handover between technicians is efficient and responses are always friendly, quick and professional. Thank you all for the great help!

Lawrence Liang,

System Administrator, RMIT University

The support is fantastic! Great support prior to purchasing and it's still great. Quick fast replies and lots of updates to any question I ask.

Chuck Murison,

Information Systems Analyst, Lockheed Martin

The customer service experience was great. Especially the follow up.

Lisa Tonkin,

Project Coordinator, The Department of Internal Affairs Te Tari Taiwhenua.

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If you are considering moving from an outdated, obsolete or proprietary load balancing system, it may be a daunting proposition and present significant challenges along the way.

Our professional services specialists can assist you with all aspects of your migration and support your implementation of a far more cost efficient, easier to manage and maintain Loadbalancer.org solution. If you’re considering your migration strategy, we’re certain you’ll have questions, so why not get in touch?

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